Terms of Service & Account Deletion Policy
By placing an order on YOSMM, you automatically agree to all the terms and conditions listed below, whether you have read them or not.
1. Changes to Terms
YOSMM reserves the right to update, modify, or change these Terms of Service at any time without prior notice. Users are responsible for reviewing the latest version before placing any order.
2. Platform Usage
You agree to use YOSMM in compliance with the Terms of Service and policies of all social media platforms related to the services purchased through our website.
3. Pricing Policy
All service prices are subject to change without notice. Any price changes will not affect these Terms of Service.
4. Service Delivery
We do not guarantee exact delivery times for any service. Delivery estimates are provided for reference only and may vary depending on platform conditions, system updates, or service availability.
5. Delayed Orders
If an order is delayed beyond the estimated delivery time, you may contact our support team through a support ticket or email. Our team will investigate the issue and either:
Complete the order as soon as possible, or
Provide a suitable resolution, including a wallet refund when applicable.
6. Wallet Balance & Refund Policy
YOSMM provides digital and non-tangible services. Funds added to your account are non-refundable to the original payment method.
Approved refunds will be credited only to your YOSMM wallet balance. Wallet funds can be used to purchase any other service available on the platform.
7. Unavailable Services
If a service becomes unavailable, cannot be delivered, or encounters a permanent issue, the corresponding amount may be refunded to your YOSMM wallet balance. Users may then use that balance to purchase another service.
8. Completed Orders
Orders that have been successfully completed are generally not eligible for refunds. Exceptional cases may be reviewed by our support team at our sole discretion.
9. Service Modifications
To ensure successful delivery, YOSMM reserves the right to replace or modify a service with a similar alternative when necessary.
10. Account Suspension
Any misuse of the platform, fraudulent activity, abuse, chargebacks, or violation of these terms may result in account suspension or permanent termination without prior notice.
Account Deletion Policy
At YOSMM, users have full control over their accounts and personal information.
If you wish to permanently delete your account and associated personal data, please send an email to:
Email: [email protected]
Subject: Account Deletion Request
For security purposes, the request should be sent from your registered email address or include sufficient account details for verification.
Once your request has been verified, your account and associated personal data will be permanently deleted from our systems within 24 hours.
Please note:
Account deletion is permanent and cannot be reversed.
Deleted data cannot be recovered after completion.
Any remaining wallet balance, order history, and account information may be permanently removed.
Users should ensure they no longer require account access before submitting a deletion request.
Contact Support
For support, order issues, refund inquiries, or account deletion requests, contact us at:
Email: [email protected]
YOSMM Support Team